Frequently Asked Questions
We are located in Infiniti Mall, Malad (W), Mumbai, India. Check out our locations page for venue details.
One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. There are no restrictions, but in order to ensure the safety of our bouncers, Junior Jumpers must be able to walk unassisted and must be under 110 cms.
We recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Our online ticket sales will start soon.
We accept all major credit cards and debit cards, so it’s easy to book in advance. If you are unable to book online then you can make a call to our contact center or book over the counter however by not booking in advance you run the risk of missing out or waiting for a session with available space.
All bookings are non-refundable and non-transferrable. If you have further concerns about this please contact us
08069980808 (10AM – 8PM) or email [email protected]
We recommend arriving 30 min prior to booked time to check in.
Give us a call on 08069980808 (10AM – 8PM) to speak to a BOUNCE customer service team member.
Check out our pricing pages for a full list of ticket types and to find out which is right for you.
We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. Lace-up, flat-soled and closed toe sports/skate shoes must be worn in X-Park. BOUNCE socks with grip are compulsory to avoid slipping. These are added to your admission fee the first time you visit BOUNCE and are then yours to keep to be used again at all subsequent visits. Please contact us on
08069980808 (10AM – 8PM) to find out about change room availability at your chosen venue.
Due to our food health & safety policy, no self-catering is allowed
BOUNCE has open cube lockers and paid secure lockers available at venue
Yes – Super Sixer tickets mean you can jump as a group of Six. For group, tickets check out for pricing page or call us at 08069980808 (10AM – 8PM) for more info.
Yes – it’s MUCH cheaper with an Unlimited Jump pass. Our Passes will be available online or in venue for General Admission, Junior Jumper and other sessions. To know more, call 08069980808 (10AM – 8PM)
Please call our contact center on 08069980808 (10AM – 8PM)
Alternatively, send us an email to
Yes. Trampolining is one of the best form of exercise there is! Click here for the health benefits of trampolining.
Safety is the number one priority at BOUNCE. For details see the safety section.