Frequently Asked Questions

  1. We are located in the western suburb of Mumbai, India. Check out our locations page for venue details.

  2. One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. There are no restrictions, but in order to ensure the safety of our bouncers, Junior Jumpers must be able to walk unassisted and must be under 110 cms.

  3. We recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Our online ticket sales will start soon.

  4. We accept all major credit cards and debit cards, so it’s easy to book in advance. If you are unable to book online then you can make a call to our contact center or book over the counter however by not booking in advance you run the risk of missing out or waiting for a session with available space.

  5. All bookings are non-refundable and non-transferrable. If you have further concerns about this please contact us
    1800 266 2211 or email [email protected]

  6. We recommend arriving 30 min prior to booked time to check in.

  7. Give us a call on 1800 266 2211 to speak to a BOUNCE customer service team member.

  8. Check out our pricing pages for a full list of ticket types and to find out which is right for you.

  9. We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. Lace-up, flat-soled and closed toe sports/skate shoes must be worn in X-Park. BOUNCE socks with grip are compulsory to avoid slipping. These are added to your admission fee the first time you visit BOUNCE and are then yours to keep to be used again at all subsequent visits. Please contact us on
    1800 266 2211 to find out about change room availability at your chosen venue.

  10. Due to our food health & safety policy, no self-catering is allowed

  11. BOUNCE has open cube lockers and paid secure lockers available at venue

  12. Yes – Awesome 4some Super Pass tickets mean you can jump as a group of four. For group tickets check out for pricing page or call us at 1800 266 2211 more info.

  13. Yes – it’s MUCH cheaper with a Multi Visit Pass. Our 10 Multi Visit Passes will be available online or in venue for General Admission, Junior Jumper and other sessions. Details will be rolled out soon.

  14. Please call our contact center on
    1800 266 2211  during the following hours: 9:00am – 11:00pm

    Monday – Sunday.

    Alternatively send us an email to
    [email protected]

  15. Yes. Trampolining is one of the best form of exercise there is! Click here for the health benefits of trampolining.


  16. Safety is the number one priority at BOUNCE. For details see the safety section.